"AVSS" means AV Star Systems Ltd., Loughlahan, Thurles, Co. Tipperary, E41 T282, Ireland.
"Hirer" means the customer named on the Quote, Order Confirmation or Online Booking.
"Equipment" means all audiovisual, lighting, staging, rigging, cabling, accessories, consumables, flight-cases and any associated items supplied by AVSS.
"Hire Period" means the period commencing on collection or delivery of the Equipment and ending when the Equipment is returned to, and accepted by, AVSS.
"Day Rate" means AVSS's published 24-hour rental rate for each item.
"Weekend Hire" means a Hire Period beginning Friday at or after 14:00 and ending Monday at or before 11:00.
"Week Rate" means a Hire Period of up to seven (7) consecutive calendar days.
"Working Day" means 09:00-17:30 Irish time, Monday to Friday excluding public holidays.
2.1 These Terms apply to all quotations, orders and hires unless expressly varied in writing by AVSS.
2.2 Submission of a Purchase Order, signed Quote, email instruction or online checkout constitutes acceptance of these Terms.
2.3 Any Hirer terms are excluded unless agreed in writing by a Director of AVSS.
3.1 Validity. Quotes are valid for thirty (30) days unless stated otherwise. Availability is not guaranteed until the Booking Deposit is received.
3.2 Booking Deposit. A non-refundable deposit equal to twenty-five percent (25%) of the Equipment Hire charge is due upon acceptance.
3.3 Balance Payment. Unless agreed otherwise in writing, the balance is due within seven (7) days of the end of the Hire Period.
3.4 Late Payment. Overdue sums bear interest at the European Central Bank base rate plus six percentage points (ECB + 6% p.a.). AVSS may recover all reasonable collection costs.
3.5 Security Deposit. AVSS reserves the right to require a refundable security deposit or card pre-authorisation prior to release of Equipment.
4.1 Day Rate. Up to twenty-four (24) hours in the Hirer's possession.
4.2 Weekend Rate. One-and-a-half (1.5) Day Rates (i.e., 1.5 x Day Rate) covers Fri at or after 14:00 to Mon at or before 11:00.
4.3 Week Rate. Three (3) Day Rates cover up to seven (7) consecutive days.
4.4 Extended Hire. Additional days are charged pro-rata at the Day Rate.
4.5 Late Return Fee. Equipment returned after the agreed time is charged at one-hundred-and-fifty percent (150%) of the Day Rate per calendar day, plus any consequential loss incurred by AVSS.
5.1 Options. The Hirer may collect from AVSS's warehouse or request delivery/collection at the rates quoted.
5.2 Site Conditions. The Hirer must ensure clear access, adequate load-in facilities and secure, weather-proof storage. Waiting time caused by site delay is chargeable at AVSS's current technician rate.
5.3 Collections by AVSS. Equipment must be dismantled, packed and ready for collection at the agreed time; otherwise waiting-time charges apply.
6.1 Risk Transfer. Risk in the Equipment passes to the Hirer on collection/delivery and remains with the Hirer until signed-in by AVSS.
6.2 Title. Title remains at all times with AVSS; the Hirer has no right, title or interest in the Equipment.
6.3 Insurance. The Hirer shall maintain "All-Risks / Hired-In Equipment" insurance for the full new-for-old replacement value (including freight, duty and configuration) and for continuing hire charges. Evidence of cover must be provided prior to release.
6.4 Damage Waiver. Where the Hirer elects not to provide such insurance, a mandatory Damage Waiver Fee of ten percent (10%) of the Equipment Hire charge applies, limiting liability for repairable damage to €1,000 per incident; the waiver excludes loss, theft, wilful damage or negligence.
7.1 Inspection on Receipt. The Hirer must inspect the Equipment immediately on collection/delivery and notify AVSS of any defect or shortfall within one (1) hour. Failing such notice, the Equipment is deemed complete and in good order.
7.2 Proper Use. The Hirer shall operate the Equipment in accordance with manufacturer guidelines, industry practice and all applicable laws.
7.3 Unauthorised Modifications. No repairs, alterations, label removal or defacing of serial numbers is permitted without AVSS's written consent.
7.4 Sub-Hire & Removal. The Equipment shall not be sub-hired, loaned or removed from Ireland without written consent.
7.5 Electrical Safety. The Hirer is responsible for safe and compliant mains power, including residual-current protection.
7.6 Security. The Hirer must protect Equipment from theft, damage, adverse weather and unauthorised access at all times.
8.1 Hirer Liability. The Hirer is liable for all loss, theft or damage, however caused, including Acts of God and third-party actions.
8.2 Repairable Damage. The Hirer shall pay one-hundred percent (100%) of the manufacturer-authorised repair cost plus a fifteen percent (15%) administration fee and Loss-of-Hire (the Day Rate for each day the item is unavailable).
8.3 Total Loss. Where Equipment is beyond economic repair (repair cost > 60% of new price) or not returned within twenty-four (24) hours of demand, the Hirer shall pay full current replacement value plus Loss-of-Hire until settlement.
8.4 Accessories & Consumables. Cables, clamps, lamps, filters, batteries and cases missing or damaged are invoiced at full list price.
8.5 Reporting. The Hirer must report loss or theft to Garda Siochana and AVSS within twelve (12) hours and provide a formal crime number.
9.1 Cancellation Fees (applied to Equipment Hire charge):
Notice Period Fee
> 14 days 0% (deposit retained as credit for 12 months)
8-14 days 10%
3-7 days 25%
24-48 hours 50%
< 24 hours or on-day 100%
9.2 Postponement. One (1) postponement permitted without charge if at least 48 hours' notice is given and the rescheduled date is within ninety (90) days; thereafter, cancellation fees apply.
9.3 Force Majeure. If performance is prevented by events beyond either party's reasonable control (e.g. government order, national mourning, extreme weather), AVSS may cancel or reschedule without liability save for unrecoverable third-party costs and the Booking Deposit.
10.1 Crew Rates. Where AVSS provides crew, standard hours are 08:00-18:00; hours outside this window attract overtime at one-hundred-and-fifty percent (150%) of the standard rate.
10.2 H&S Compliance. The Hirer shall provide a safe working environment compliant with Safety, Health & Welfare at Work legislation and venue regulations.
10.3 Meals & Accommodation. The Hirer shall provide hot meals, refreshments and, where applicable, single-occupancy hotel rooms for AVSS crew working more than eight (8) hours or finishing after 23:00.
11.1 Limited Warranty. AVSS warrants that the Equipment is functional and fit for purpose at hand-over. All other warranties, express or implied, are excluded to the fullest extent permitted by law.
11.2 Limitation. AVSS's total liability, whether in contract, tort or otherwise, is limited to the lesser of (a) the total Hire charge, or (b) €100,000.
11.3 Exclusion. AVSS is not liable for indirect, consequential or economic loss including (without limitation) loss of profit, revenue, data, goodwill or business opportunity.
11.4 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or any other liability that cannot lawfully be excluded.
12.1 AVSS may terminate the Hire immediately and repossess Equipment if the Hirer (a) fails to pay any sum when due, (b) breaches these Terms, (c) becomes insolvent or subject to bankruptcy proceedings, or (d) AVSS reasonably believes its Equipment is at risk.
12.2 Termination shall be without prejudice to AVSS's accrued rights and remedies.
13.1 AVSS processes personal data in accordance with the General Data Protection Regulation (EU 2016/679) and the Data Protection Acts 1988-2018.
13.2 Full privacy information is available at avss.ie/privacy.
14.1 All intellectual property in software, designs, drawings, schematics or documentation supplied by AVSS remains the exclusive property of AVSS or its licensors.
14.2 The Hirer acquires no rights other than a non-exclusive license to use such IP strictly for the purpose and duration of the Hire.
15.1 Assignment. The Hirer may not assign or transfer any rights or obligations without AVSS's prior written consent.
15.2 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
15.3 Waiver. Failure to enforce any right does not constitute waiver of that right.
15.4 Amendments. AVSS may update these Terms by publishing a revised version on avss.ie/terms; changes apply to hires commencing on or after the effective date of the revision.
These Terms are governed by the laws of Ireland. The Parties submit to the exclusive jurisdiction of the Irish courts.
Contact: AV Star Systems Ltd., Loughlahan, Thurles, Co. Tipperary, E41 T282, Ireland
Tel: +353 (0)504 21073 • Email: info@avss.ie • Web: www.avss.ie